This post is to inform you of those differences and give you details of how Amazon Prime works in Puerto Rico. In short, Amazon Prime in Puerto Rico is not bad, but not as good as the U.S.
So it is the peak shopping time for the holidays, you may or may not have shopped online and you are either glad you did or wish you had bought your gifts online after spending a half hour trying to get parking spot at the Plaza Las Americas mall. If you don’t want to pay so much for shipping you realize that Amazon Prime is an option for you. Amazon Prime does work in Puerto Rico, you get the Amazon streaming videos and music as well as the free shipping. However there are a few differences between the shipping options Amazon Prime has for Puerto Rico when compared to the U.S. Some of what I will describe may be subjective and may be specific to my case, although I doubt it, however most of it will be factual with links to the official source.
So, Amazon Prime, other than the $99 price tag there’s really not too much to dislike about it. Free 2-day shipping? Online streaming of movies, shows and music? I say YES! If you are like me, you order your fair share of via Amazon, in order to save some money on items that would otherwise cost too much.
So, you sign up for Amazon Prime, most of the items do ship to Puerto Rico and you still get the free shipping, however, it isn’t the free 2-day shipping they advertise in the U.S. How Amazon Prime works in Puerto Rico is that you get free 3-7 day shipping via what they call “Parcel Pool” which is via USPS (you can get expedited shipping for an extra shipping fee). This however is not always the case, on occasion you will get your shipment via UPS 2-day day shipping! However there’s a caveat. In most cases, and I’m talking in almost ALL cases, the reason why you will get free UPS 2-day shipping is because Amazon took so long to fulfill your order that shipping the items via “Parcel Pool” would take longer than their estimated delivery time. This is something I HATE about Amazon Prime, they take FOREVER to fulfill an order and ship it to Puerto Rico! Sometimes it takes 2 weeks for them to ship! When it is a rather time sensitive item I have called them in the past to ask them why they are taking so long, miraculously they make it happen and they force shipment within a day of my calls. So I actually get most of my orders via UPS 2-day air but that’s not to say I get it quickly after placing the order, I actually receive my order in 10-14 days after placing the order.
This never happens when I buy and ship items to my friends and family in the U.S. In fact, just a few weeks ago, I ordered some items to be shipped to Puerto Rico, then a week later I ordered a few things to be shipped to different states in the U.S. Guess what, the orders shipped and were delivered BEFORE my orders were even shipped to Puerto Rico! And this happens time and time again. For some reason, when I order from Amazon Prime, the orders take AT LEAST a week to be shipped. I have better luck NOT ordering from Amazon Prime because it ships faster. However there are very few occasions (and I mean very few) when things do ship at a reasonable time. And in case you were wondering, yes, I do choose the option of “ship items as fast as possible even if it is on separate deliveries” option. It actually feels like that option gets ignored because only once I’ve received my order in separate shipments and that was because I called and inquired about why my order hadn’t shipped 2 weeks after I placed it.
So, in conclusion, if you are wondering how Amazon Prime works in Puerto Rico, the video and music streaming works well and just like you would expect, the shipping is not as good. In fact it’s actually rather annoying. Having said that, I would much rather shop on Amazon and save several dollars on the items and on shipping for most occasions, if I need something immediately I may just spend the extra money and buy it locally.
Now that you know how Amazon Prime works in Puerto Rico you may be able to better make decisions on what to buy online via Amazon Prime and what to buy locally, maybe allow more time for time sensitive items.
Hope this was helpful!