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The ins and outs of living in Puerto Rico

How to pay for electricity in Puerto Rico

If you are wondering how to pay for electricity in Puerto Rico, there are a few options. Whether you want to pay online, or not, the Puerto Rico Electric Power Authority makes it easy to pay that terrible (at least for me) bill.

Paying online:

You can access the Puerto Rico Electric Power Authority at http://www.prepa.com.

Click on “My Account” on the top right corner.

Make sure the webpage is en English, otherwise click “English” on the top right corner.

Then register for an account if you haven’t already done so.

Once registered, enter your email and your password to enter.

Once in, click “View”.

There you can see your account details and you can view your bill as well as the consumption and payment history, even projected usage! (For some reason the “consumption projection” section is in Spanish even if you are in the English version of the website. Use Google web browser Chrome’s translate tool for a decent translation).

Choose whether you want to pay using a check or a credit/debit card.

You can now click on “Pay”, and that will take you to the payment page.

(I have a bank from the US and I pay my bills just fine, you don’t need a local bank to make payments, FYI)

That’s it!

Now that you know how to pay your electric bill online, what are the other payment options?

You can pay using a check, credit/debit card or even cash (not recommended) using the pay stub mailed to you each month.

You can pay via the phone automated service:

Dial 787-521-3434 or 787-521-3050 for the hearing impaired.

Go through the automated service to make your payment.

Looking for Puerto Rico Electric Power Authority (AEE) customer service locations? Check out their locations map here.

I hope this helps, if you have any questions or comments please let me know!

Back to the Electricity in Puerto Rico page.

 

10 Comments

  1. Is it possible for the electricity bill to be withdrawn from my credit card AUTOMATICALLY each month.

    • Jay-Webmaster

      Although I don’t have it set up that way, there are some instructions on how to set it up. Here are the instructions, they seem kind of confusing to me, lots of going here and there just to have something set up for automatic debit, but alas, this is what they have:

      http://www.aeepr.com/DOCS/FORMULARIOS/automaticpaymentform.pdf

      Otherwise you can give them a call, I wouldn’t be surprised if these instructions were not up to date.

      Let me know if this helps!

      Take Care!

  2. I just bought a condo, how do I open an account.

  3. Just found your great website. I have been living in Puerto Rico a few months now, and I pay both my electric and water bill at First Bank. It is very convenient!

    • Jay-Webmaster

      Yes I’ve heard of people paying it at their banks! You can also pay online but some people don’t like that. Thanks for sharing!

  4. I stumbled upon this website- and thank you for doing most of the legwork for me. Quick question- I know that everyone’s electric bill is going to be different, but can you ball park me some numbers so I have an idea on how much to put in my utilities budget?

    Thanks,

    • Jay-Webmaster

      Well, it depends on the family size and your appliances, a/c usage etc. But I would say that for a family of 4 you can expect about $300-$400 per month. My parents now have no children in their house, they have a swimming pool and use the a/c only at night, they pay around $250 per month. Most of my friends that are married but without children pay $200-$250. Single folks are paying around $80-$130.

      One thing to remember is that petroleum is used for electricity here, so when the barrel of oil goes up so does the electricity.

      Hope this helps, let me know if you have any other questions!

  5. Thank you SO much for this awesome website. We ar emoving to Puerto Rico in a couple of weeks and this is the MOST helpful site I have found, so thank you very much for all of your help!

    Cheers,

    Chrissy

    • Jay-Webmaster

      Thank you Chrissy. This is a work in progress so if there is anything that you would like to know please let me know and I will make sure to give you the information whether posting it here on the site or via email.

      Living in PR is very different than living in the States so be prepared for a cultural shock! =)

      Take Care

      Jay

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