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The ins and outs of living in Puerto Rico

Electricity in Puerto Rico

Electricity in Puerto Rico is just like in the U.S.A., except that it is much more expensive! We use the same 110-120 volts and 220-240 volts for appliances. Just about everything you plug into an electrical outlet in the U.S. you will be able to plug in here in Puerto Rico without the need of special adapters.

Click here to learn how to pay for electricity in Puerto Rico.

The electricity in Puerto Rico is fairly reliable; a bit more unreliable than when I lived in the U.S. but not too bad, there are unannounced outages and I have had the power go out when there are strong thunderstorms but not always. However, when a tropical cyclone is affecting the island, expect the power to go out for days. It is not a bad idea to have a backup generator (gasoline or diesel fueled), it doesn’t have to be a big one, just enough to power the essentials.

Puerto Rico has one electric (Power) company and it goes by the name of Autoridad de Energia Electrica or AEE for short. You can access them online in English at PREPA.com
or at their Spanish website at
AEEpr.com 

Otherwise their contact information is as follows:

PO Box 364267, San Juan, PR 00936-4267
(787) 521-3434 Fax: (787) 521-4120
Toll Free: 1-800-981-2434 TTY: (787) 521-3050

The main electricity company in Puerto Rico (AEE) relies on petroleum to generate electricity for it’s customers and the electricity rate in Puerto Rico is currently between $0.24-$0.29KWh which can add up quickly. This sad truth may become glaringly obvious once your first electric bill arrives!

“Green” Alternatives for Electricity in Puerto Rico

So, what are your other options you ask? Well! Whether you’ve decided you want to embrace the “Go Green” mentality and lessen your carbon footprint or you are just plain sick of paying those outrageous electric bills every month, there are some alternatives to AEE that you may be interested in; Solar and Wind power generators!

One very good place to start looking into alternative energy sources is at Greensolar PR. They specialize in solar inverters, wind turbines and generators. You can e-mail them at Contactus@greensolarpr.com or you can call or visit them at:

PR 2 Km 123.0 Int Bo.Caimital Alto Aguadilla,PR 00603
PO Box 3062 Aguadilla,PR 00605
Tel. 787.819.1741

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68 Comments

  1. Jay: Will Rincon likely have power in mid-December 2017? How are the hotels and guest houses doing in Rincon? Thank you. Mike Howard

    • Jay-Webmaster

      Currently most hotels are running on Generator. I would expect for that hotel to have power by Mid-December but we have had some setbacks with the restoration. Having said that, even if it is generator power, you will likely notice little to no difference from commercial power.

  2. After the Irma hurricane IRMA 2017 I cant disconnect my power service in PR. Anyone has any idea of how I can do that? I tried to cal but there’s no answer I tried to go to there Website and i couldn’t either

  3. Do you think the utility company PREPA will be open to any new power technology that is not tied to fuel sources? I am not speaking about expensive wind turbines
    or large solar arrays. But new technology that is housed into a 40 foot container and can output 3.2 million watts. Just ship it in, plug it in, and turn it on. They will
    last 15-20 years with minimum maintenance. Just maybe they can have a chance
    of paying off that 9 billion dollar bankruptcy debt.

    • Jay-Webmaster

      Hello Kim:

      I think the local government would be open to other sources of energy, earlier this year they inaugurated a “Solar Park”. This park is about 200 acres of solar panels in Isabela Municipality and is generating lots of energy for the Power Authority. It dis suffer damages from the Hurricane so we’ll see how long it’ll take to repair all those solar panels. There is another area full of solar panels in Humacao Municipality but it did suffer lots of damages as well.

  4. my son lives in rincon. any idea when the power goes back on. I just read on NPR that most power will be on thurs morning

  5. Does Aguadilla PR have electricity now after Irma,and Jose…We are traveling to this beach in October…thanks

    • Jay-Webmaster

      It may have had electricity after Irma but you may find it without power now after María. The further into October you go the higher the chances of having electricity.

  6. Hi jay, I have a question. I just move to PR. I already put in request to open my electricity ( 7/21). I still not have my electric. How long is the wait? I ask when I open electricity and he said Monday but Monday already gone. Thanks in advance.

    • Jay-Webmaster

      Well you should probably give them a call. I am not sure if AEE did it but some offices took yesterday and today as holiday day off.

  7. Hi Jay!

    I just happened to wake up due to a mild rain storm here in Fajardo. As I was looking out towards the sea, the power at the marina went out then came back on and then the power went out again but this time the outage included El Conquistador and the Marinos apartment buildings as well as the houses near by. (As I type, the power is back on). Power in PR is pretty unreliable due to AEE’s outdated infrastructure and PR’s economic issues. Also, if the building used questionable wiring practices when built, that can also contribute to electrical issues. When we lived here, we lived in Hato Rey in an apartment building that had serious electrical issues and frequent brown-outs that caused havoc on appliances/computer systems. Nevertheless, it has never deterred us from returning to visit every year. We lived in PR for 6 years and been visiting the past 9 years.
    Like any place, PR is not for everyone. It took 2 years for me to adjust because I came from the Midwest and had a small town mentality. The first adjustment was relearning to drive… defensively. Secondly, dodging potholes and thirdly, understanding the true definition for the word traffic.
    I noticed in a previous post someone complained about the pollution. I think more densely populated areas have this issue as well, but this is an issue nonetheless. Dumping is also a problem. If this were not a tropical island, I think the trash would be more apparent and more embarrassing to the locals. Of all the Caribbean islands I have visited, St. Thomas was by far the cleanest. Whatever the shortcomings PR has, just like any other place, the food, music and the hospitality is unmatched any where. Then add the weather and you have a tropical paradise.

    • Jay-Webmaster

      Thank you so much for this thoughtful comment. Even though I was born and raised here I did move to the Midwest where I lived for 10 years before moving back, so I have a pretty good understanding of both places and I agree with what you just said. The infrastructure of the electrical company is extremely outdated and all efforts to updated it have been thwarted by fear and politics. I spoke with an AEE employee that has been there for over 30 years and he told me that back in the 80s there was an initiative to change the plants to nuclear power, well then Chernobyl happened and that was the end of that idea, also during Gov. Fortuño’s administration they tried to do natural gas as a fuel rather than petroleum, but the way he did it was to build a really long pipeline for the natural gas to travel between San Juan and Ponce rather than simply have 2 drop-off points, one in San Juan and one in Ponce. So he insisted on building this pipeline which brought a lot of doubts and questions about his contracts to his “friends” along with safety issues since news came of natural gas line explosions in different places around the world, so there goes that idea.

      Bringing new infrastructure will likely mean the end of many people’s jobs even though it will bring new ones, it also does not guarantee more reliability or a reduction in prices, in fact right now there is a lot of talk of privatizing AEE, some people are happy because that will lower the prices, but they don’t know that privatizing it will much likely increase the prices.

      Like you, I’ve had a number of brown-outs and I really wish our electricity were more reliable, but like you, to me this is a minor issue compared to all of the benefits of living here.

      P.S. Saint Thomas is very nice, it is cleaner I think. I did have a bad experience though; a girl came up to me asking for help with something “over there” that she couldn’t lift, so I was about to go help her before another local told me not to go right in front of her, she then told me in front of her that these are tactics to rob me and told the girl to go away. I guess at that time they poached guys for “help” then there were people waiting for them, beat them up, steal what they had and leave them on the ground until someone came to help them! But, I also think that it is not a common practice.

      • Hello Jay,

        For individuals looking to move to PR, PR is not the states. The primary language is Spanish.
        Yes, you will find American businesses here; including, many that have been out of business stateside… which makes me chuckle. For example, Church’s Chicken left IL years ago and you can kind find the chain here. That being said, PR has it’s own culture and the people are profoundly proud of this.

        There is PR time and US time. This can make or break a person who is an A personality. This is a running joke amongst locals who work with Americans but don’t be fooled, it is part of the culture.

        If you choose to move here, if you purchase a home you should add 3 important things: a cistern, a generator and storm shutters. When time lapses between major storms, people forget to purchase these items and then get stuck in a bind after the storms come through. It is best to have these on hand up front vs wishing for them in hindsight. Having a good generator installed also makes the power outages more bearable too when there are no storms.

  8. Hi Jay, I’m moving to Puerto Rico in a month and this has been very helpful, thanks.
    Do you have any idea on the average of electricity bills for one person living in a small apartment in Condado? My budget is tight and I dont want to rent a place to then find out the rent + utilities combined are higher than I can afford.
    Thanks a lot!

    • Jay-Webmaster

      I’m so glad I can be helpful!

      Well the electricity bill will be dependent upon how much you run the A/C, do laundry, keep lights on etc. My single friends who only run the A/C at night and do average amount of laundry and watch some but not too much TV generally pay around $80-90 per month. A family of 4 with the same habits would pay around $230-260.

      I did have a former co-worker that was very stingy and only paid around $40-45 per month but he never turned on his A/C not even once.

      • Jay,
        I hope in a year to retire to the island where my daughter lives (Jayuya). My question to you is: to your knowledge are utility rates and taxes the same throughout the island? I’m thinking of Manati/Barceloneta as opposed to San Juan maybe being a bit less expensive. Am I right?

        • Jay-Webmaster

          There’s a rumor that the electricity costs more in some areas than others, I have found that not to be true, all of my coworkers pay the same rate and we all live in very different places. However, you may end up using more or less electricity based on where you live. San Juan is rather hot, so you will likely use more A/C than in other places. Barceloneta and Manati are also hot if you live in the urban areas, but id you move a bit to the country where there is more air flow then it won’t be as hot.

      • Our little one bedroom apartment at Condado Del Mar used to cost 80-100 per month, and we left the air on all the time, and were not especially careful about leaving lights on all the time.

        The next apartment in Miramar had central air, and that one cost 150-200 per month.

        Here on the island good air conditioning systems are very expensive, but in our new unit we put a inversion units in every room. If you get a property with good air flow, you won’t actually need air conditioning during the day, as the breeze will keep you cool. At night the breeze dies down and then you need a/c.

      • Hi Lily

        My name is Cathy I moved to PR about a year ago we are from New Jersey and we live in a small apartment here in Guaynabo PR and our electric bill $125.00 to $150.00 every month I think it is not too bad for a family of 3

  9. What, if any, is the discount for senior citizen?

  10. This is very helpful, thanks!

  11. Hola Jay,

    My Spanish is poor but serviceable at times and I have a attorney in San Juan that speaks English but efforts to find a bilingual CPA has been an exercise in futility. His contacts have moved to the states within the past year.
    I have a business in the States but would like to do something here with Luquillo as my official residence but I need help getting past the red tape. We have lived in Las Marias for quite some time but could never get answers as to what to do with taxes from there to here and our CPA in Maine is no help so we’ve marginally maintained residence in Maine where I have the S-Corp.

    If you have any suggestions feel free to contact me personally or within this forum. It may cost more but we love Puerto Rico and our economy needs help. I’ll be back home in Luquillo within a week and would appreciate any suggestions for moving forward.

    • Jay-Webmaster

      So you’re having trouble finding a bilingual CPA? There are many of them in the San Juan Metro. Have you tried the yellow pages of superpagerpr.com? In Spanihs it would be “Contable” or “Contador”, Google search for the nearest and call and see if they speak English. I don’t have a CPA but I can ask around if you want and send you an email. But in the meantime look online and call around, there are many in the San Juan area.

    • Hi James,

      Contact BDO in Santurce. They will help you make the TAX transition – then you can go to a Spanish speaking CPA and he can follow the road map.

  12. Puerto Rico is far more unreliable in EVERYTHING than any US state. The water goes out, the electricity goes out, the internet service goes out consistently. The banks don’t answer their phones, the real estate agents won’t actually show properties other than their own listings [altho they claim to use the MLS], so property doesn’t move. They are doing nothing about Zika as far as I can see. They don’t dredge the reservoirs, so they can’t store water. The streets are full of pot holes which they fill with silly putty. The service in stores is positively rotten.
    They may complain that this is all the US’s fault or the PR gov’s fault, but a majority of the problem is the PEOPLE. They have no motivation and no sense of professional responsibility. They admit this is true among its residents, but they won’t admit it on a public forum. It is the PEOPLE who keep this place backward, but they just point the finger elsewhere.

    • Jay-Webmaster

      Well this is a rather harsh comment. One that doesn’t have any substance and is only written to insult and to scare people who don’t know any better. Your opinion is your own and that’s great, but I will touch on a few of your arguments just to clear a few things up. One thing though, for someone who is willing to insult a country’s people like you just did, the least you could do is write your name and not leave it blank.

      So first of all, Yes, the infrastructure leaves a lot to be desired, unfortunately we don’t have the budget to restructure everything and we have too many people scattered around in very mountainous terrain and in very densely populated areas which are privately owned so the local authorities can’t simply start rebuilding everything since they don’t own many of those areas.

      Have you seen the lines at the banks? Although every time I’ve called a bank they have always answered, so in the 20+ years I’ve lived here I’ve never had that problem, but if you see how long the lines get at the banks sometimes you can probably see why they would not answer the phone at times, they are incredibly busy.

      The percent commission the real estate agents get here is about 2-3% which is much less than in the US, and given how slow the market is and how cheap the houses are going for makes the agents want to keep that small commission, although I agree, I wish they would share the commission and at least sell more houses, but it’s a lot of work for very little money if they do share and I personally don’t know what else they need to deal with, obviously they feel it’s not worth it to share, I’m not a real estate agent so I can’t criticize them or why they do what they do.

      Potholes filled with silly putty? Well in case you didn’t know, it rains here, a lot. Rain is really bad for roads anywhere and when you have as much rain as we do here and add to that the heavy vehicular traffic it is no surprise that we have potholes, there is no way to not have potholes given these circumstances and we do not have the unlimited budget to keep re-surfacing the streets every time there is a pothole.

      Service in stores is rotten!? HA! Funny how just YESTERDAY I was thinking to myself how wonderful the service is! Always going the extra mile for any request I have and willing to special order things, I’ve even gotten calls from stores when they receive an item I normally buy so I can go get it before they run out! Several stores actually order things specifically for me and no one else! And they do the same for other people as well. That is one thing that I actually love about here, the service at the stores, especially the smaller/local stores.

      The problem here is the people huh? Well, I personally will not judge or criticize anyone until or even after I have walked on their shoes. The people here are amazing and you see a distinct difference from the expats who come here, most of the ones that love it here have lots of local friends, the ones who hate it here do not have local friends or go to local activities and all they do is complain. Ironically they tend to complain about others complaining, which is kind of weird to see. I guess it’s ok if they complain but not the person next to you? Right.

      Not doing anything about ZIKA!? I have no idea where have you been living! Don’t you remember that they almost fumigated us with NALED!? There were many protests from the local citizens because of how dangerous and poisonous that thing is! Did you see than in South Carolina they did spray NALED and killed millions of honey bees!? I posted some of the NALED controversy in our Facebook page.

      BTW, I’ve had Dengue, Chikungunya, and Zika. Zika is BY FAR the mildest one of them all! I actually didn’t even know I had it, I even went to work! I’ve had worse colds than this Zika virus. Microcephaly? yes there was one case here, but the results of the investigation were inconclusive because despite the tens of thousands of Zika cases and thousands of those on pregnant women there has not been any significant changes in the cases of Microcephaly.

      You think it’s the people who keep this place backwards and it is the people the main reason why I want to stay. The laid back approach makes this place a much more relaxing and happy place to live compared to others.

      I really wish you the best wherever you decide to live. I’ve always said that Puerto Rico is not for everyone, and that is especially true for those with Type-A personality and those who like to criticize without understanding why something is happening. I see many people like that here and they are always unhappy, regardless of how good they actually have it.

      • Jay, thank you for that well thought out response to that hate filled post. Born and raised in New Jersey, I am blessed to have family that live in Puerto Rico because I go visit them every chance I get–I love that beautiful island. The person who posted that very negative post likely never visited the North East (NJ, NY, CT, etc) because there are more potholes there than anywhere I’ve visited in the US or PR. When you live in a densely populated area, that’s what happens. Also, the bridges are so old and falling apart in NY and NJ that they should have all been rebuilt 20 years ago, but that isn’t going to happen in the US, so I don’t know why that person thinks anything would be restructured let alone rebuilt in PR. Hopefully, that person can get over themselves and stop being so hateful, it is ugly. The people in PR are beautiful, warm, loving and welcoming, and I cannot wait to return to the lovely island with its lovely people.

        • Jay-Webmaster

          Thank you Yesenia!

          Every once in a while I have to deal with posts like that one, and if that’s your opinion then that’s great and I believe that everyone needs to see every angle of living here. My purpose is not to color PR as if it were the best place in the world, because it isn’t, it is definitely not for everyone, but, comments like that without substance do not help anyone, it just scares people. There are some people here that will hate it here no matter what, obviously this person has really had a rough time, and that’s ok (or not ok) but in that case then you pick up your stuff and move out to where you think you’ll have a better life like so many people have done and many more will do. It’s ok if you don’t like it here, no one expects everyone to love it here.

      • Hello, and don’t forget the great tasting coffee, the wonderful tostones, sorullitos, lol This is Puerto Rico WELCOME!

      • Jay – We’ve been here for almost two years. The people here are the best part of the island. I’ve had Puerto Ricans reach out and help us in every aspect of life, and I cannot tell you how delighted we are to be here. While there are some things that can be frustrating here, they are minor in comparison to the overall picture.

        I can tell story after story of complete strangers who have gone out of their way to help me. Things may be slower here, but they are also easier as well.

        Just calling the Internet company – Liberty. The customer service reps speak great English, and they manage to get whatever your needs are done in a time efficient way. Unlike the companies on the mainland, they treat you like a person, not a number – I almost always hang up thinking that I was glad I called.

    • After decades living in Maine and Delaware and approaching a decade in Puerto Rico and I choose the latter.
      My Spanish may be poor but in most places civility is easier to find in Puerto Rico no matter your status, race or creed. You appear to support this through your letter.
      Aside from the electrical plant fire power and water depend on where you live in each place. One Maine storm translated to a 9 day outage where I lived. Delaware? 3 days. Choose a place and a storm. I have never seen a single full day without power where I live in PR until this fire and I’ve lived in the western mountains as well as the eastern coast but I’m sure it happens.
      Water availability was a problem occasionally in the mountains after heavy storms a few years back to allow for sediment to settle before filtration. But the water was clean as opposed to the toxicity in Flint, duration of issues like New Orleans Katrina or recently even parts of Louisiana.

      If you don’t like the colony (or Commonwealth if you prefer oxymorons ) that’s okay. Not everyone here loves to being one. Stay away and push Congress to let us choose our fate. Save a buck if you think it will and get out but pay for repairs from damage done from using depleted uranium practice rounds with their increased cancer rates in idyllic places like Vieques and Culebra.
      I keep forgetting accountability has become a one way street in the States as your letter confirms… always “them” whoever they may be as you point your finger.
      Some Asian countries would love the propaganda windfall and invest in factories in the US backyard once it’s stifling Jones Act (reasonable legislation 94 years back but asinine for PR now) is out of the way. If Jamaica has over 24 billion Chinese dollars now what’s Puerto Rico worth?
      When some laws are unique and limiting to only the Spanish speaking US territory I know how I feel and I’m not even Hispanic.
      As a youth I saw America as the 3 musketeers, “all for one and one for all”. Sadly your missive reminds me of what I see all too often now. “Hooray for me and go BLEEP yourself”.
      Another case of make America grate.

      It doesn’t need to be this way,
      Jim Bryner

    • I have been visiting this island since i was an infant. I have been living here 2 years. It is the attitude of the people that keeps this place down. Many people just do not care. Service is lacking in most private companies. Private infrastructure, e.g. answering machines with reliable messages, or even getting someone to answer the phone, is poor across the board and comparable to southern states like Louisiana. Odd, but it seems better in government agencies. In my experience it is kind of the opposite in the northern states.
      Sometimes people are extra kind and this makes up for when others don’t care. There are a lot of things to love about the island. I do wish people would care more about litter and pollution (trash, noise, lights, etc) but the good outweighs the bad for sure.

      • Jay-Webmaster

        Littering, that is one thing that drives me BONKERS! I disagree with the not trying or caring and the attitude keeps this place down. People here do try, they do care, and the attitude goes as far as it can given the morale. Not you or I can judge on why people do what they do, in many places the employees make peanuts for their work while the people at the top take a lot, plus they don’t get treated nicely. In those cases the morale at work is terrible and it is hard to work at a place like that and to top that the economy is so bad that you know you need the job, so you do what you need to do and get out.

        My sister has been working for a huge US company for over 15 years, her department is doing so well that the upper management is considering letting her go as well as other managers in order to cut costs and have more profits. The company is doing better than ever and having record breaking profits. So how do you think is her morale? How is the morale of those at the bottom of the ladder working hard to become managers some day like my sister did?

        We can’t pass judgement on why other people do what they do because we are not in their shoes, but I do know that people here do try and do care, a lot.

  13. Would someone please give me physical address to go apply for new water and electric service? I have been on hold for two days! We just retired to las Piedras and love it😀

  14. Hi Jay,
    My husband and I are planning to move to PR in about 6 months.
    we are looking to purchase a house trailer or pre fab house…used or new two bedrooms. Do you know of any places we can start the process to purchase one. We are moving to Bayamon,PR. My father owns some land. Also I wanted to start a business here and move it to PR and was concerned for internet services and the electricity.

    • Jay-Webmaster

      Well, point2homes might be a good source to look at houses. If you want pre-fab houses we do have several companies but most of them speak only Spanish. You can Google “Casas pre fabricadas Puerto Rico” and you will get some results, but most of them will be in Spanish. You can call and ask if they speak English. I’ve looked at pre-fab houses myself and there are some really nice ones here. I recommend concrete houses, they are much stronger and hold up against hurricanes.

    • Keep in mind, this is Hurricane & Storm Land!!! You need a well made house.

      Electricity lately is not reliable for the common people.

      Tourist don’t get affected, but normal people does.

      About internet, there are several service providers. Is not really that bad. Depending the area you are, the service will come and go…

      • Jay-Webmaster

        The vast majority of the concrete houses here are very well made, if they have structural damages it is normally easy to see.

  15. Let me make that clear it is 9:31Pm!!! It’s been over 12 hours.

  16. I have been in Puerto for a week now and today I woke up around 8am what do you know the electricity went out. It is now 9:31 and the electricity is still out.. This is so ridiculous I can’t cook and there’s obviously no a/c this is torture. I look around and all the condos have their windows open. Come to find out the power is out in the entire island of isla verde. I don’t know how my son and I are going to sleep tonight it is so hot in the condo.

  17. Hello,

    My husband and I are thinking about purchasing a condo in Puerto Rico, however, I would like to know the average cost of electricity too.

    It would be great if someone could provide an actual dollar figure for a 2 bedroom condo.

    In addition, what is the cost for water and/or garbage?

    Even though we would plan to rent the condo out for vacationers, we would like to get a ball park figure for those who live on the island 365/7.

    • Jay-Webmaster

      I asked my coworker who lives with her husband and no kids. She has a condo and her electric bill normally falls between $90-140 depending on her shiftwork that month and on how hot it is. In the winter she doesn’t use the A/C as often but now in the summer she uses it more often.

      Water is based on usage and the more you use it the higher the RATE you will be charged, meaning that there is a tiered system. You 2 will likely stay in the lower tier so you should pay anywhere between $20-30 per month for water.

      You don’t pay for garbage here, unless the Condo’s association uses a private garbage service, in which case it should be included in the association fees anyway.

  18. Good luck! I lived in PR for 3 years and can absolutely say that utility service, medical care, emergency services and customer service in general is the worst that I have seen anywhere. I’m not exaggerating either. Crime is the worst that I’ve seen anywhere in the world and I have lived throughout even raised in the Republic of Panama.

    The best thing to do is move. From reading the news, Puerto Ricans are leaving the island in droves to build new lives elsewhere.

    • Jay-Webmaster

      Well someone didn’t like it here! LOL

      Although I do not expect everyone to like living here, I started this website to help others know what to expect, and honestly, comments like this one doesn’t really help anyone. However, it would be helpful if you expanded on your views and opinions, complaining and making accusations without explanations are not helpful at all. So please, would you care to explain so that others can consider what you think?

      Why was it so bad? Was the medical care really that bad? Honestly that’s one of the things I like the most about this place, I get treated as a person and preventative care takes a priority over a medication. My experience with doctors have been great, other than waiting in line for a while, I do get the attention a person deserves from a doctor. I’ll wait in line for that type of treatment any day. Emergency services? Well, I have to give you that one, I had bad experiences with 911 and you may have a harder time if you don’t speak Spanish, but emergency room visits have been just fine and my visits to “Centro Medico” has been nothing short of phenomenal. Crime is the worst? Have you seen recent statistics? Murder rate this past year was over 50% lower than 2012, and it keeps going down! In all the years I’ve lived here I’ve been a victim of crime once, and it was that my car got broken into by some teenagers visiting from the US and stole a few quarters I had. I’m not saying there is no crime! I know there is a lot, but if you know how to take the proper precautions then you will be less likely to be a victim of crime. What does Panama have to do with this? Panama is a nice place!

      From reading the news, Puerto Ricans are leaving the islands, and yes some are, but many are also leaving the US and from reading the news there are many places I wouldn’t want to go but then when I go I see it is not as bad as I thought. Remember, the media is out there to keep people glued to the TV or webpage.

      So please, why do you think this is the worst place? Remember, just because something happened to you or someone told you something or you read something, doesn’t mean it is something that would happen across the board to everyone.

      I’m waiting for your detailed and helpful explanations.

      Thank You

    • Hahaha I don’t think you even get out anywhere , you don’t have any idea about other countries at all ,I been in Honduras,Venezuela,france,USA ,puerto Chile,Costa Rica,Rico and and more . This website is for helping others , and I know puerto rico more than you and Is not like that . Good luck to you ,! And enjoy life

  19. My parents live in Yauco and had solar panels placed by a local company 9 months ago. They were very professional and did a great job; however my parents are still running off of the electricity from the power company because they are refusing to let my parents go as customers, thereby refusing to let them make the switch to solar. The same has happened to several other homeowners in the community that have gotten solar panels placed. It has been a ridiculous struggle to get the power company to allow them to switch to solar. At a loss of what more they can do other than go to a lawyer. Any suggestions on how to get the process moving?

    • Jay-Webmaster

      Ugh, I know about cases like this one!

      A co-worker of mine just got solar panels put in, the way it worked for him was that the company that installed the solar panels took care of contacting the electric company and make an appointment for the transfer of service. They kept bugging AEE and finally got an appointment set up, then my co-worker had to go to the AEE offices and sign some documents, then, after 2 months or so, AEE came over and made the transfer. So now my co-worker is using his solar panels but it took a few months after it was all set before he could get it finalized with AEE.

      I would call the company that installed the solar panels and ask for assistance on setting up an appointment with AEE to transfer the service.

      I know several people that have installed the solar panels, they’ve all reported the same issue but none have had to resort to lawyers.

      Good Luck!

      P.S. send me a private email with the details on the company, maybe I can put something about their services on this website that would help others thinking about installing solar panels!

      • Hi Jay, thanks for the reply. I’m glad to hear your friend only had to wait 2 or 3 months versus 9 months my parents are still waiting, too long. The Solar company my father started working with was Solar universe, website: https://repower.solaruniverse.com ; however my father says they sold the company to someone else (maybe kept the same name but just changed owners). The company says they have been in contact with AEE power company but that the power company refuses to allow the switch to solar by pushing them off (likely because they dont want to lose such good paying customers). Anyway, I will keep urging my father to keep urging the solar company to keep urging the power company to make the switch already.

        • Jay-Webmaster

          Oh wow! That’s way too much time! I’m wondering how persistent is this company actually is and how often they call AEE. But 9 months is WAY too long! =(

  20. Hello everyone.. My brother and i bought a condo in isabela.. Our family home town… Yes the power is expensive and in bad weather it cuts out.. We are very lucky to have a generator on site for the complex and when u have an issue or complaint it always seem to be that manana is common.. It takes days if not weeks to get things accomplished and sorted out.. The tmrw attitude needs to be changed.. Its bad for business and success of the island and its people.. But by no means are we giving up.. We love it !!!😎.. Que viva la isla y dios la bendiga

    • Jay-Webmaster

      Hello Rudy, thank you for your comment! Yes, when it comes to restore the electricity it can take time. If you call them to report an outage you can hear in their automated messages all the places that need to be restored, so they normally have a huge backlog of outages to be restored. Having said that, I lost power about a month ago, and I called and reported it, and I kid you not, within 45 minutes they were at my door!

      So yes, it takes some time to do things normally, and the tomorrow attitude is something I used to hate but now appreciate. I’ve come to the conclusion that life is too hectic, so I have become a “tomorrow” person myself and am a lot happier! LOL

      Glad to see you like it in Isabela! Take Care!

  21. Jay,

    I have 2 questions. Firstly, I am investigating starting a renewable energy company in Puerto Rico. One of the first things that I need to know is the commercial rate for 4 Mgw of electricity. Do you know who I would contact for that, or would you happen to know a range?

    Secondly, I am looking to convert MSW into electricity or diesel fuel. Even though it is a no brainer for any island country you can imagine the politics I run into. Any thoughts on who (preferably a name) I should start with first?
    Thanks

    • Jay-Webmaster

      Hello Larry!

      Wow you really got me there! I really don’t know the answer! Maybe someone else will see this and have the answer! What I do know is that there are 2 parts to my electric bill, the energy part and the fuel part. However many kWh were used are multiplied by 0.05371 and that determines the cost of the energy used, then you add the kWh used times 0.104213 and that determines the fuel cost, add that to the basic fare and there is my electric bill!

      Have you tried contacting the local electric company? prepa.com is their website.

      Renewable energy is a hot topic these days here and a lot of people are converting…but mainly because of the cost benefits. However, setup is very expensive so it is still out of reach for many many people (including myself).

      I really wish you the best! We need more renewable energy here!

  22. Hi Jay,
    Its Jake again– I just signed up for the forum but this one seemed germane to post this particular question in the utilities section because I can’t imagine others aren’t curious.

    What about Natural Gas? Propane? I feel like on our last trip to Rincon we saw some tanks of propane for personal use, but I notice it seems like all of the real estate in the San Juan area has electric ranges. Is this a matter of cost, because even from an NYC state of mind, the electric is expensive. What is available? My wife and I love to cook and Ugh… Electric is the worst. But if I can get propane in San Juan I would make a conversion if the price was right.

    What do restaurants do? Is it all induction cooking? Marmalade can’t be putting out that food without gas… What do you know about the grid? Is it only available for commercial establishments? What are the laws about having your own tank for even a personal outdoor BBQ inside the city limits?

    So curious. Thanks for all the help!! This is a great community and and unbelievably helpful site.
    -j-

    • Jay-Webmaster

      Hello Jake!

      Well, let me tell you, there are natural gas options out there, the thing is that it is not very common. However my own father has a gas range and a friend of mine uses gas (not sure of natural gas or propane) for his stove and his washer/dryer. I saw at Costco a Washer/Dryer combo where you could choose if you wanted gas or electric, I chose electric and he chose gas. Electricity is very expensive, although I met some guys from California about a month ago and they actually said that it was cheaper than what they paid in their home, so it could be worse I suppose.

      Some people have made a full home conversion, and the main reason is because when a hurricane or tropical storm hits, people are without power for many days, but those with gas will continue to work ok, also, there are some people with gas-powered generators for when the hurricane hits, the thing is that the gas delivery trucks will give regular customers top priority, so if you do convert and have gas delivered, you should have first priority if you run out while demand is high.

      I am not sure about the grid or what restaurants do, but I do see natural gas tanks outside of the restaurants quite often. Maybe you can email Peter (the owner of Marmalade, one of my favorite restaurants) and ask him. He has his info on his website. I believe the majority of restaurants use gas. If you want gas for your house, you would need your own tanks and have your house set up for it, I’m not sure about San Juan but I did date a girl in Guaynabo a few years ago and she had 2 tanks in her backyard. am not an expert on that but maybe you can call the gas delivery services and have them help you out. I believe there’s a company called “Metro Gas” in San Juan, and a few others.

      I’ll try to get more info on this and I’ll post as soon as I can!

      Take Care!!!

  23. How do I go about applying for a groundsman/ Apprentice position in Puerto Rico? I went to Northwest Lineman College and I am very interested in working their in the power industry. My email is imyourguy_claytonsimmons@yahoo.com

    Thank You,
    Clayton E. Simmons

  24. Jay — would like to contact you privately, can you please respond to my e-mail directly — many thanks, mc

  25. TRY TO CONTACT AEE FOR 3 DAYS NO ANSWERE WE HAVE AN EMERGENCY OUR NEIGHBORS ARE ELDERLY AND HAVE NO LIGHT IN THE HOUSE.

    • Jay-Webmaster

      Oh that’s not good. I have had my best luck calling the Power Company very late at night, between 11PM and 6AM. But if it is an emergency, I think maybe the police should be called. Try calling 787-343-2020, maybe the police can contact the power company directly in some way. :-\

  26. i need to change billing of electric on my new home! can not get any one on the phone! help!

    • Jay

      Is the problem that that the address is incorrect but you still have electric service in the new house? For example, you moved to a new house and the electric is shut off in the other house and it is working in the new house?

      If that is the case, unfortunately you need to go to one of the customer service offices and ask for the address change. Make sure you have an old bill with the account number, also some sort of bill with the new address wouldn’t hurt.

      The following link provides the locations of the offices: http://www.aeepr.com/servicios4.asp#OFICINAS_COMERCIALES

      If the problem is simply an error in the address such as a wrong letter or number, unfortunately you still have to go to the offices to get that corrected, HOWEVER, you can simply register your account to see the bill online and pay your bills online. They actually have an error in my home address, I think taking 4 hours of my time to go to the offices so that their mistake could be corrected is pretty ridiculous, so I just do my transactions online.

      The web address to pay online is http://www.prepa.com

      You can’t change your billing address or anything online, basically you can just request new service, pay and view your bills of the last 12 months.

      Let me know if you need any more help!

      -Jay

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